Rome Police Warning About National Grid Scam Happening Now
The Rome Police Department is warning residents about a National Grid scam happening within the community.
Residents are receiving calls saying they have an outstanding bill and then are asked to make immediate payment via some kind of pre-paid cards. The Rome Police Department says these are not legitimate calls.
RPD offers the following tips to avoid getting scammed:
- National Grid will never call customers demanding immediate payment by wire transfer or pre-paid card.
- You should never offer your personal information, account number, or financial information to someone you can't identify. A National Grid employee will know your account number. If you are unsure, hang up and call National Grid yourself.
- A National Grid employee will always carry ID if they are visiting your home in person. Ask to see it.
Customers also report including robocalls offering 25% off future bills. These calls are not officially from National Grid and are used as a way for scammers to obtain account information.
What should you do if you believe you have come in contact with, or have fallen victim to a scam? If you believe you have fallen victim to a scam, contact National Grid and report the scam to your local law enforcement officials and the Attorney General’s office immediately.
The bottom line: if you have any doubts about whether a call is legitimate, it's better to be safe than sorry - call the company back yourself, and ask questions. The Federal Trade Commission says this type of scam, known as an Imposter Scam, cost consumers $667 million in 2019, with an average loss of $1000.